4. Audit finds VA automation glitch ruined 98% of veteran survivors’ benefits claims
Annette Weston/PRE News & Ideas An investigation by the VA Office of Inspector General revealed that a flawed automated benefits system mishandled nearly all processed Dependency and Indemnity Compensation survivor claims. “VA OIG, the Office of Inspector General, included a review of 8,100 cases of these automated DIC decisions and found that in 8,000 of […]